At Lahvina (accessible from https://lahvina.com), your privacy is our top priority. This Privacy Policy outlines how we collect, use, protect, and handle your personal information in accordance with Indian data protection laws and best practices.

1. Information We Collect

When you browse or make a purchase from our store, we may collect the following data:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Details: Razorpay securely processes all payment information. We do not store your card or UPI details on our servers.
  • Device Information: IP address, browser type, device information, and cookies to improve user experience.
  • Communication Data: Any feedback, messages, emails, or support queries you send to us.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders
  • To send order confirmations, shipping updates, and customer support
  • To improve website experience and product offerings
  • To comply with legal obligations
  • To prevent fraudulent transactions and ensure platform security

3. Sharing Your Information

We do not sell, rent, or trade your personal data.

Your data is only shared with:

  • Trusted third parties (like Razorpay, shipping partners, and analytics tools)
  • Legal authorities when required to comply with laws or protect rights

All third-party services comply with necessary security standards and use your data only for specified purposes.

4. Data Security

We implement a range of security measures to maintain the safety of your personal data:

  • SSL encryption on our website
  • Secure checkout through Razorpay
  • Access controls to ensure data is only visible to authorized personnel

However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Lahvina uses cookies to:

  • Recognize repeat visitors
  • Track cart items and user sessions
  • Understand site traffic and behavior

You can control or disable cookies in your browser settings. However, disabling cookies may affect functionality of certain features.

6. Your Rights

As a customer, you have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent to marketing communications

To make such requests, contact us at noreplyt@lahvina.com

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date. Continued use of our site after changes implies acceptance.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Lahvina Support Team
📧 Email: noreplyt@lahvina.com
🌐 Website: https://lahvina.com